The right tier depends on how much execution support you need versus strategy and oversight. Tier 1 — Visibility ($100/wk) — is built for operators who want daily numbers and coaching but have the time to act on what they see. Tier 2 — Control ($225/wk) — adds hands-on management of up to 3 delivery platforms and active POS support, which works well for a single-location operator losing money on commissions. Tier 3 — Optimization ($375/wk) — adds food cost tracking, menu engineering, and POS builds and migrations — the right fit if your food costs feel high and you need someone to find out why. Tier 4 — Partnership ($500/wk) — is for multi-location operators, high-volume caterers, or anyone doing $75K+ per month who needs a fractional operations director. If you are unsure, book a free discovery call and we will tell you plainly which tier matches your situation.

All VOM packages are month-to-month with no long-term contract required. You can also commit to a 6-month term for a discounted weekly rate. The cost covers everything listed in your tier: reporting, POS management, delivery platform management, and strategy calls depending on which tier you choose. There are no setup fees and no hidden charges. Add-ons like additional location support or catering coordination are priced separately and only added if you need them.

Yes. Delivery platform optimization is one part of what we do, not the whole of it. Food trucks, caterers, and dine-in restaurants that do not use third-party delivery platforms are a significant part of who we work with. The core problem we solve is the same regardless of your business model: most independent operators are running 38 to 44 percent food cost when 28 percent is achievable, and that gap costs real money every week. If your pain is food cost, labor efficiency, POS setup, pricing, or simply not having time to look at your numbers, we can help.

A VOM package is ongoing support. We are in your business every week managing specific systems, pulling your numbers, flagging problems, and keeping your operation running the way it should. A one-time project is scoped to a specific outcome: setting up your POS system, migrating to a new platform, building your delivery strategy, or launching a new concept. Some clients start with a one-time project and move to a VOM package once the foundation is in place. Others start with ongoing support from day one. Either path works, and the discovery call will help clarify which one fits where you are right now.

POS setup is a one-time project service. We start by helping you choose the right system for your operation — Toast, Square, Clover, Lightspeed, and others — if you have not already selected one. From there we handle the full build: menu entry, tax configuration, employee access, payment processing setup, and integrations with your other systems. We do not sell hardware or take commissions from any POS provider, so the recommendation you get is based entirely on what fits your operation. If you already have a system and need to migrate or rebuild it, we handle that too.

The discovery call is 30 minutes and focused entirely on your operation. We will ask about your current setup, your biggest operational challenges, and your revenue and cost structure if you are comfortable sharing it. By the end of the call you will know whether Profit Kitchen is a fit for what you need and, if it is, which service is the right starting point. There is no sales pressure. If we are not the right solution for where you are right now, we will tell you that directly.

For delivery platform work, most clients see a measurable improvement in their effective commission rate within the first 30 days once menu pricing is adjusted and platform settings are corrected. For food cost work, closing the gap between your current cost and the 28 percent target depends on your starting point and how quickly menu and purchasing changes can be implemented — but a meaningful reduction is typically visible within 60 to 90 days. POS setup and platform onboarding projects are typically complete within two to three weeks depending on complexity.

You do not need a perfect operation to start. You do need to be operating and have access to your POS system, sales data, and delivery platform accounts so we can see what is actually happening in the business. If you are pre-launch, the Restaurant Launch Package is the right starting point before moving to ongoing VOM support. The discovery call is the best way to assess where you are and figure out what makes sense as a first step.