We handle the technology, platforms, and operations so you can focus on what you do best — running a great restaurant. Every service tier includes weekly reporting, one-on-one strategy coaching, and hands-on execution so you understand your numbers, not just receive them.
A Virtual Operations Manager from Profit Kitchen actively manages the delivery platforms, POS system, and weekly reporting your operation depends on — while coaching you through regular strategy calls so you understand your numbers and can make confident decisions for growth. Every tier is month-to-month with no long-term contract. Start where you are and upgrade as your business grows.
| Feature | Visibility $100/wk |
Control $225/wk |
Optimization $375/wk |
Partnership $500/wk |
|---|---|---|---|---|
| REPORTING & MONITORING | ||||
| Daily Business Snapshot | ✓ | ✓ | ✓ | ✓ |
| Weekly Performance Summary | ✓ | ✓ | ✓ | ✓ |
| Platform Issue Alerts | ✓ | ✓ | ✓ | ✓ |
| Food Cost Monthly Tracking | — | — | ✓ | ✓ |
| Multi-Location Performance Comparison | — | — | — | ✓ |
| DELIVERY PLATFORM MANAGEMENT | ||||
| Platforms Monitored | Monitoring Only | Up to 3 | Up to 3 | Unlimited |
| Active Menu Management | — | ✓ | ✓ | ✓ |
| Issue Resolution & Dispute Handling | — | ✓ | ✓ | ✓ |
| Delivery Menu Engineering | — | — | ✓ | ✓ |
| POS & TECHNOLOGY | ||||
| POS Menu Updates & Price Changes | — | ✓ | ✓ | ✓ |
| Time-Based Menu Configuration | — | ✓ | ✓ | ✓ |
| Full POS Builds & Migrations | — | — | ✓ | ✓ |
| MENU & CATERING | ||||
| Menu Item Profitability Scoring | — | — | ✓ | ✓ |
| Catering Menu Creation & EZCater Setup | — | — | ✓ | ✓ |
| Full Catering Account Management | — | — | — | ✓ |
| SUPPORT & STRATEGY | ||||
| Direct Team Access (Requests/Month) | Up to 5 | Up to 10 | Up to 20 | Unlimited |
| Response Time | 4 hours | 4 hours | 4 hours | 2 hours |
| Strategy Calls | Monthly 30 min | Bi-weekly 30 min | Monthly 60 min | Weekly 30 min |
| Quarterly Business Planning | — | — | — | ✓ |
| Staff SOPs & Training Materials | — | — | — | ✓ |
These add-ons expand your VOM coverage for specific operational needs. Each is priced separately so you only pay for what your operation actually requires. Add or remove them at any time — no contract changes needed. Availability varies by tier as noted on each card.
These standalone services address specific operational needs without a recurring commitment. Most clients use one-time services to build a foundation before starting an ongoing VOM package, or to handle a specific project that falls outside their current tier scope.
Most restaurants struggle because the systems, technology, and financial structure were not in place before opening. Profit Kitchen gets involved months before you open — from kitchen layout and equipment selection through your first 60 days of operation — so you launch profitable instead of catching up.
The launch package is structured in four phases that can be purchased individually or as a bundle. Each phase covers a specific window of your pre-launch timeline. Commit to Tier 2 or above for 6 months post-launch and Phase 4 is included at no additional charge.
Commit to Tier 2 (Control) or above for 6 months post-launch and Phase 4 — Launch & Stabilization ($2,500 value) — is included at no additional charge. You've already trusted us to build your operation. The transition to ongoing support should feel seamless.
30 minutes to understand your operation, identify your biggest profit leaks, and find the right path forward. No pressure. No sales pitch. Just honest advice.